Terms of Service

These Terms of Service (“Terms”) form a binding agreement between the entity or individual creating an account (“Customer,” “you”) and the operator of the GAASFlow service (“GAASFlow,” “we,” “us”). By creating an account, accessing, or using GAASFlow, you agree to these Terms and the related policies linked above.

GAASFlow is a multi-tenant cloud software platform that helps CPA firms and authorized staff plan, document, review, and package audit engagement workpapers. Features may include methodology libraries, worksheets, trial-balance tools, review notes, electronic sign-offs, print packages, client PBC portals, and optional AI-assisted drafting.

GAASFlow is a methodology and documentation aid. It does not provide legal, accounting, or auditing advice; does not issue audit opinions; and does not replace professional judgment, firm quality control, or applicable standards.

GAASFlow is independent commercial software operated by eCom Systems LLC. References to professional standards (including GAAS / AU-C concepts) are for orientation and product design only. GAASFlow is not affiliated with, sponsored by, or endorsed by the AICPA or any other standards-setting body.

GAASFlow is likewise not affiliated with, sponsored by, or endorsed by any third-party audit engagement software vendor or publisher (including, without limitation, Caseware, AuditFile, or similar products). Mentions of other products on marketing pages—if any—are for general evaluation context only and do not imply partnership, compatibility, or endorsement. Customer and its engagement teams remain solely responsible for methodology, standards application, conclusions, and any report issued.

You must have authority to bind the firm or organization you represent. You are responsible for account credentials, authorized users you invite, and activity under your firm workspace. Notify us promptly of unauthorized access.

As between the parties, Customer retains all right, title, and interest in engagement content, client files, documents, and firm branding materials uploaded or created in the service (“Customer Data”). You grant GAASFlow a limited license to host, process, transmit, and display Customer Data solely to provide, secure, and support the service.

Processing of personal data is further described in our Privacy Policy and, where applicable, our Data Processing Addendum.

Use of the service is subject to our Acceptable Use Policy. You may not misuse the service, attempt unauthorized access, interfere with other tenants, or use the platform for unlawful purposes.

Paid plans, seats, renewals, trials, and cancellations are governed by these Terms and our Subscription Terms. Fees are stated at purchase or in an order form. Taxes may apply.

Optional AI features generate suggested text only. Outputs may be incomplete or incorrect and must be reviewed by qualified professionals. Additional terms appear in our AI & Data Terms.

Each party will protect the other’s confidential information with reasonable care and use it only as needed to perform under these Terms, except where disclosure is required by law.

We implement administrative, technical, and organizational measures designed to protect Customer Data, as described on our Security page. No method of transmission or storage is perfectly secure; you are responsible for endpoint security, access hygiene, and appropriate firm policies.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant uninterrupted or error-free operation.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GAASFlow’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE FEES PAID BY CUSTOMER TO GAASFlow FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

Customer will defend and indemnify GAASFlow against third-party claims arising from Customer Data, Customer’s use of the service in violation of these Terms or law, or Customer’s professional services to its clients.

These Terms continue while you use the service. You may stop using the service and close your account subject to Subscription Terms. We may suspend or terminate for material breach, nonpayment, legal risk, or abuse. Upon termination, we will make Customer Data available for export for a commercially reasonable period where feasible, then delete or de-identify it per our retention practices, except where law requires retention.

We may update these Terms. Material changes will be posted with an updated effective date and, where appropriate, communicated in-product or by email. Continued use after the effective date constitutes acceptance.

These Terms are the entire agreement regarding the service and supersede prior discussions on the same subject. If any provision is unenforceable, the remainder remains in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent, except to an affiliate or successor in connection with a merger or sale of substantially all assets.

Contact for legal notices: Support@GAASFlow.com.